Browse How Privacy Works With QRIS
We collect the details needed to create and protect your account, confirm phone ownership, process wallet activity and answer support requests. This can include your contact details, login events, device signals, payment references and messages you send us. When you use DANA, OVO, GoPay, QRIS, a
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virtual account or bank transfer through BCA, BRI, Mandiri or BNI, we receive transaction status and reference data needed to match the account activity; we do not need your wallet password. We use this information to display the correct account state, investigate an incomplete receipt and
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maintain access where local law permits. We keep records only for operational, safety or legal reasons, then remove or de-identify them when they are no longer needed.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.